Legal
Agreements & Policies
The documents below govern our services and your use of krptechsolutions.in. If you hold a hosting or VPS plan with us, the Customer Agreements apply to you.
Customer Agreements
The contractual terms that govern our hosting, VPS and service engagements.
Master Service Agreement
How engagements start, what each side is responsible for, billing, term and liability.
Updated 21 June 20265 min read
Service Level Agreement
Availability commitment, support response targets, exclusions and how to claim a service credit.
Updated 21 June 20267 min read
Acceptable Use Policy
What may and may not be hosted or done on our infrastructure, and how we enforce it.
Updated 21 June 20265 min read
Website & Purchases
Terms that apply when you use this website or buy from us.
Terms & Conditions
The terms governing your use of this website and our services.
Updated 21 June 20266 min read
Refund & Cancellation Policy
How to cancel, when refunds apply, and how they are processed.
Updated 21 June 20262 min read
Cookie Policy
The cookies we use and how to control them.
Updated 21 June 20261 min read
Disclaimer
The limits of the information published on this website.
Updated 21 June 20261 min read
Data & Compliance
How we handle personal data, secure our platform and meet regulatory obligations.
Privacy Policy
What personal data we collect, why, and the rights you have over it.
Updated 21 June 20266 min read
Data Protection Policy
The principles and safeguards we apply to personal and business data.
Updated 21 June 20261 min read
GDPR Compliance
Rights and safeguards for individuals in the EU/EEA.
Updated 21 June 20261 min read
Security Policy
How we secure our platforms, handle payments and receive vulnerability reports.
Updated 21 June 20261 min read
Accessibility Statement
Our commitment to WCAG 2.1 AA and how to report a barrier.
Updated 21 June 20261 min read
Questions about any of these documents?
These documents are issued by KRP Tech Solutions (OPC) Private Limited (CIN: U62099PB2023OPC059690). If anything is unclear, or you need a countersigned copy for your records, get in touch and we will help.